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This document describes the terms and conditions and privacy policies applicable to the use of the services offered by Inversiones CCMM S.A.S. within the site and other related domains. Any person subscribing to or wishing to use the services offered, has the right to do so but shall be subject to the Terms and Conditions and Privacy policies pre-established in the document “Terms and Conditions”. These terms and conditions of sale shall be governed in accordance with the laws applicable in the Republic of Colombia. Any dispute arising from this document shall be submitted to the competent jurisdiction in accordance with Colombian law, and both Inversiones CCMM S.A.S. and the client expressly waive any other jurisdiction that may correspond to them by reason of their present or future domicile.
It is necessary that the user READS, UNDERSTANDS and ACCEPTS all the conditions established in this document before registering as a user or acquiring products or services through By using this site, the user is fully accepting the conditions set forth in the Terms and Conditions and Privacy Policies of Inversiones CCMM S.A.S. and therefore, the user is obliged to comply with all pre-established conditions without being able to claim ignorance of such Terms and Conditions and Privacy Policies.


The services offered by Inversiones CCMM S.A.S. are only available to persons with legal capacity to contract. The acts that minors perform on this site will be the responsibility of their parents or guardians and therefore, will be considered performed by them and the legal representation they have. Whoever decides to register a user as a company must have full capacity to contract on behalf of the entity and consequently bind the same to the terms set forth in the document “Terms and Conditions”.


To become an authorized user of, purchase products and access the promotions offered on the site, it is necessary to complete the registration form in all required fields with valid data in an accurate, precise and true manner. The user assumes the commitment to update the personal data used at the time of completing the registration form when necessary. Inversiones CCMM S.A.S. is not responsible for the accuracy of the personal data provided by its users. Each user is responsible for the accuracy and veracity of the personal data entered in the system. Each natural and/or legal person can only be the holder of one account in If a person modifies or alters their personal data in any way possible to access more than one account and a fraudulent or malicious use is suspected or verified, has the unappealable right to terminate the credits of this user, disable their accounts in the system and prosecute the offenders.

Inversiones CCMM S.A.S. has the right to request any extra data or proof to corroborate the personal data entered by users. It also has the right to temporarily or permanently suspend users whose data are not confirmed and refuse to provide proof or extra data requested. If a user is suspended, Inversiones CCMM S.A.S. may retract a purchase made by the user without any right to compensation.

When a new member registers, he/she will have his/her email address or user and a personal password that allows him/her a confidential and secure access to the site The user assumes full responsibility for keeping his password confidential as it allows him to make purchases and obtain personal information. The delivery to third parties of the personal password of each user does not involve the responsibility of Inversiones CCMM S.A.S. The user is responsible for all transactions made from your account and your password must be personal and exclusive use. It is the user’s responsibility to notify Inversiones CCMM S.A.S. immediately of any unauthorized use of your account or password. The sale, loan or transfer of password or account between users is strictly forbidden.

Inversiones CCMM S.A.S. reserves the right to reject any registration request or to cancel at any time a previously accepted registration without being obliged to explain the reasons for its decision and without generating any right to compensation.

Inversiones CCMM S.A.S. may modify the Terms and Conditions at any time. The modified terms will become effective 10 days after their publication. Within the first 5 days after the publication of the new modifications, the user must contact by email if he/she does not accept the new Terms and Conditions. If the user does not accept them, he/she will be disqualified as a member. If the 5 days period expires, the user will be considered to accept the new Terms and Conditions and the contract between both parties will not be affected.

The products and services offered in can only be paid with the means of payment indicated in each specific case. The use of credit cards is subject to what is established in these Terms and Conditions and to what is agreed in the respective cases of opening contracts and regulations of use with the issuer. Inversiones CCMM S.A.S. may determine purchase conditions according to the means of payment chosen by the user. Inversiones CCMM S.A.S. has the right to determine the maximum amount of credits that the user can use per purchase and the user will be notified prior to initiating the payment process. Credits used by users will not be refunded in case of return of products.


Through, offers of goods and services will be made and may be accepted using the mechanisms offered. Any acceptance of an offer by a user is subject to a suspensive condition until the transaction is validated. For any transaction carried out on, validation by the supplier is a requirement for the formation of consent. To validate each transaction, it must first be verified that the means of payment offered by the user is valid, the data recorded by the customer on the site match those provided when the acceptance of the offer was made and that the payment is credited by the user. To inform the user about the validation of the offer, a confirmation will be sent to the same e-mail address registered by the user at the time of subscription. Consent shall be deemed to be formed from the moment this written confirmation is sent to the user and at the place where it was sent.


The sale and dispatch of products is subject to their availability. If for any reason, a product is not available, and the customer was able to make a purchase of this unavailable product, the customer will be notified immediately and will be reimbursed the full value of the price paid for the product.


Offers on will be valid until the effective date indicated in the promotion or until the quantities of products available for such promotion are exhausted. When no effective date is indicated in a promotion, it will be understood that the offer will be valid until the corresponding inventories are exhausted. The prices of the products and services published in will only be valid for purchases made through this means. They will not be valid for other sales channels. All prices are expressed in Colombian pesos. The prices offered do not include transportation, handling, shipping and accessories that are not expressly described in the product descriptions.

It is possible that some products may have an incorrect price. If a typographical error is identified in any of the prices of the products, customers will be contacted before shipping the products and will be notified of the error. Products will not be shipped until the correct price is cancelled.


Promotions offered on will not be valid on other sales channels. When promotions consisting of price reductions or free delivery of one product for the purchase of another are offered, the two products must be delivered to the same place. Suppliers submit their promotions to the provisions of Law 1480 of 2011.
When discount coupons are offered, the value of the coupon, the minimum purchase amount to be able to use the coupon and the dates on which it can be used will be clarified. Coupons may be used by any natural person over 18 years of age. Coupons are not cumulative with other promotions and can only be used once per customer. The maximum purchase amount for the use of coupons is 1 million pesos.


Products purchased through our Marketplace Inversiones CCMM S.A.S. are subject to the delivery conditions chosen by the user and the delivery conditions available in our Marketplace. The user will freely choose the address of the place of shipment.
After the payment is approved and the order is dispatched, Inversiones CCMM S.A.S. will communicate by e-mail to the Client the delivery date of his order.
In case no one receives the order at the shipping address, a second attempt will be made during the following three days. If after this attempt no one receives the order, the user must contact our Marketplace to the email and the cost of the new shipment is assumed by the customer. If the customer does not make a new shipment during the following 5 days after the second attempt, the product is declared abandoned and there will be no compensation. In such case, Inversiones CCMM S.A.S. will not be responsible for the products not received.
If the customer chooses payment on delivery, and does not cancel the totality of the product and shipping pre-established in the order, it is understood that there is a breach of contract and the customer must cancel the value corresponding to the return of the products.
It is understood that any person who is in the place indicated by the Client for the delivery of the products is authorized to receive the order, therefore, Inversiones CCMM S.A.S. is exonerated from any claim arising from the delivery to be made in the place indicated by the customer.


Inversiones CCMM S.A.S. offers its Clients the possibility of retracting the purchase during the first 3 working days after the delivery of the product.
The process to request a withdrawal is as follows:
Send an email within 3 business days after receiving the product to with the reason for return and whether you require an equal product, a different one, or a refund. Note: it is important to be very specific about the reason for return.
After the email is reviewed by CLIENT, the customer will receive an email with a reverse logistics guide.
The customer has 3 days after having received the reverse logistics guide to bring the product to the address indicated by Inversiones CCMM S.A.S.
The product must be in perfect condition and in its original packaging, including all packaging and labels.
When the product is received, the supplier performs the quality control which takes approximately 3 working days. When the condition of the product is determined and the exchange or refund is authorized, we will proceed with the option chosen by the customer.
Refunds will only be made by bank consignment to the account specified by the customer.


If the Customer receives a product with characteristics different from those described on the page at the time of purchase, the procedure for requesting a product exchange is as follows:
Within 2 days after receiving the product, the customer must take photos showing the wrong product and send them to the email with the order number.
Once it is verified that the product arrived wrong, a collection guide will be sent to the customer and Inversiones CCMM S.A.S. is responsible for collecting the product in the same place where it was delivered and once the wrong product is collected, the correct product will be sent.


The cancellation of a purchase is only made if the supplier is not able to send the product to the Client due to lack of inventory and/or other reasons of force majeure. If this happens, the customer will be notified and a refund will be issued. Refund times vary depending on the method of payment used.
The Customer can choose between the following refund methods
Voucher: vouchers are valid for one year and must be used in a single purchase. The delivery time for this refund is 2 working days.
Bank Consignment: The account holder must be the same person who made the purchase at The refund will be made within 3 business days.
To cancel an order for any reason, the Customer must write an email to with the number of the order to be cancelled. Orders can only be cancelled if they have not yet been shipped by the supplier or in the event that it has been charged by the PayU payment gateway, the customer assumes the commission costs generated.

Absolutely all the content available to the user in, including intellectual and industrial property, is the exclusive property of Inversiones CCMM S.A.S. or of the companies providing the products. Users must refrain from reusing the content without the prior consent of Inversiones CCMM S.A.S.


CLIENTE has tools to ensure that the products purchased using our services are original and have been entered the country legally. If in any way you as a user suspect that any product published in infringes intellectual property or legal rights, please notify us at to submit it for review.


Inversiones CCMM S.A.S. shall not be liable for loss of business opportunities or any indirect damage caused by the interruption of the transmission of the site. Every effort will be made to keep the transmission free of errors and interruptions but such conditions cannot be guaranteed. User accounts may be restricted or temporarily suspended in order to perform maintenance or make improvements to the site.


Any comments or concerns regarding the Terms and Conditions or the Privacy Policy must be expressly notified in writing to Inversiones CCMM S.A.S. at